Privacy Policy

This Privacy Policy explains how RajKhaleel.realtor and FIMCO Real Estate (“we”, “us”, “our”) collect, use, share and protect personal information when you use this website, request a strategy guide, use a calculator, subscribe to updates, or request a consultation. Please read it together with our Terms & Disclaimer.

Who we are

This website is operated by Raj Khaleel through FIMCO Real Estate, a licensed real-estate advisory and brokerage business based in Dubai, United Arab Emirates. For any privacy question you can contact us using the enquiry option on this page.

Information we collect

We only collect information you choose to provide, together with limited technical data needed to operate the site securely. This can include:

• Consultation and advisory requests — your name, contact details (email, phone or WhatsApp number), country, and the requirement or objective you describe.
• Calculator and report forms — the figures and assumptions you enter to generate an indicative result, and the contact details you provide to receive a copy of that report.
• WhatsApp strategy-guide requests — your first name and WhatsApp number, used to deliver the requested guide and to follow up on your enquiry.
• Newsletter subscriptions — your email address and, optionally, your first name.
• Referral and partnership enquiries — your details and, where you introduce a client, the requirement you share with us.
• Technical and usage data — IP address, browser type, device information, and cookie or analytics data collected automatically as described below.

How we use your information

• To respond to your consultation, guide, calculator, referral or general enquiry.
• To deliver the strategy guide, calculator report or information you requested.
• To provide real-estate advisory and, where you proceed, brokerage and transaction support.
• To manage the relationship in our customer relationship management (CRM) system and record referral attribution where relevant.
• To send you market intelligence, strategy notes and updates where you have subscribed, until you unsubscribe.
• To operate, secure, improve and protect the website against misuse.
• To comply with legal, regulatory and professional obligations.

How your enquiry is processed

Enquiries submitted through this website are transmitted to our CRM (Bitrix24) through a secured automated workflow so that your requirement is recorded, assigned and followed up. WhatsApp guide requests and follow-up messages are handled through our WhatsApp business channel, and newsletter emails are delivered through a specialist email-marketing provider. Access to your information is restricted to Raj Khaleel and authorised FIMCO team members and the service providers acting on our instructions.

Cookies and analytics

We use essential cookies required for the site to function. Where enabled, we may use privacy-respecting analytics and tag-management tools (for example Google Analytics 4 and Google Tag Manager), and, only if advertising is used, a measurement pixel (for example Meta), to understand how visitors use the site and to improve it. Non-essential analytics and advertising cookies are used only with your consent, and you can control or disable cookies through your browser settings; disabling some cookies may affect how parts of the site work. We do not place your calculator figures or personal contact details into analytics events.

Sharing your information

We do not sell your personal information. We share it only where necessary with:

• Service providers who help us operate the website, CRM, messaging, email delivery and analytics, acting on our instructions.
• Regulated third-party specialists (for example mortgage, banking, legal or business-setup providers) only where you ask us to make an introduction.
• Authorities or advisers where we are required to do so by law or professional regulation.

Data retention

We keep your information only for as long as needed to fulfil the purpose for which it was collected, to maintain our client relationship, and to meet legal, tax and regulatory obligations, after which it is deleted or anonymised.

Security

We apply appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to limit access to authorised people.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, or withdraw consent (including unsubscribing from our updates at any time). To exercise any of these rights, contact us using the enquiry option on this page.

Marketing and unsubscribe

If you subscribe to our updates you can unsubscribe at any time using the link in each email or by contacting us. We will stop sending marketing communications promptly on request.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised. Material changes will be reflected on this page.

Contact us about privacy

For any question about this policy or your personal information, please get in touch.

Contact Us About Privacy